Top Ten Reasons

Why Cloud-Native
Technology is Revolutionizing
Emergency Call Handling

Are you wondering how come cloud-native technology is taking the emergency call handling industry by storm? Download now to know the Top Ten Reasons.

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Carbyne and Orleans Parish Communication District (OPCD) Launch Cloud-Native i3 911 Call Handling

Carbyne, the leading i3 cloud-native emergency call handling provider, has partnered with Orleans Parish Communication District (OPCD) to bring i3 cloud-native NG911 omni-channel contact center solutions to their emergency communications center, by introducing anytime, anywhere 9-1-1 call handling capabilities with the launch of Carbyne APEX. Utilizing AT&T’s Emergency Services IP Network (ESInet), Carbyne APEX provides OPCD with an ultra-reliable solution, enabling PSAPs (Public Safety Answering Points) to operate remotely, safely away during natural disasters, or closer to major festivals, sporting events, and much more.

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Becky Ireland

Regional Sales Manager, Carbyne

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“Here at OPCD we are laser focused and committed to ensuring we have the best technology available to serve the residents and visitors of New Orleans. With this switch over to AT&T’s ESINet and Carbyne’s APEX, OPCD and the people we serve can rest assured that our systems are re-enforced and redundant so 9-1-1 service can remain available when they need us the most.  Carbyne’s APEX allows us to ensure the best location information, multi-media and flexibility is available on every 9-1-1”

Tylerr Morris

Executive Director, Orleans Parish Communication District